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Arnur Credit received a Gold Certificate on Client Protection standards from MFR

The Cerise-SPTF Client Protection Certification is an independent, third party evaluation to publicly recognize financial institutions that meet the Client Protection standards.

The Client Protection Certification is highly valued by the responsible finance industry, including many investors and donors, as ‘doing no harm to clients’ is the minimum that most stakeholders expect from the sector.

The certification reviews the institution’s policies, procedures, management systems, training and marketing practices against the eight areas of the client protection. The standards and indicators have recently been revised and are fully aligned with the latest version of the Universal Standards for Social and Environmental Performance Management.

The new certification includes a process of recognizing financial institutions based on their performance and advancement towards implementing favorable client protection policies and practices. For this reason, the certification will provide with three levels of recognition (Bronze, Silver and Gold), depending on the percentage of compliance with the indicators.

Due to its commitment to customer protection, Arnur Credit has achieved Gold certification.
MFR is a global rating agency, providing assessments, data and technical expertise for the sustainable finance industry. Created in 2000 as a dedicated department of Microfinanza SRL, MFR was spun off as an independent Limited Liability Company in 2006.

Headquartered in Italy, MFR operates through a network of 5 regional offices (Ecuador, Mexico, Kenya, Kyrgyz Republic, and the Philippines) and 1 country office (Bolivia) across 4 continents, boasting the largest global geographical coverage among specialized rating agencies.

MFR leverages on a well-founded credibility. MFR was the first specialized rating agency to be licensed by a Supervisory Authority to carry out mandatory ratings (2007, in Ecuador) and it is currently the only one to be licensed in 2 countries (since 2014, also in Bolivia).